Frequently Asked Questions
Everything you need to know about ordering, shipping, and our guarantee. Still stuck? We reply within one business day.
Contact usShipping
Delivery timing, coverage, and tracking
How fast do orders ship?
We ship every order within 3 business days, carefully packed and fully tracked. Most collectors receive their pieces within about a week of ordering, depending on their location.
Do you ship internationally?
We currently ship within the United States only. We're always evaluating expanded shipping, so follow us @everything.sga for updates.
Is shipping free?
Yes — U.S. orders over $75 ship free automatically at checkout, with no code required. Orders under $75 are charged a flat, calculated shipping rate.
Will I get tracking?
Absolutely. Every order ships tracked, and your tracking number is emailed to you as soon as your piece is on its way.
Packaging & Condition
How your collectibles arrive
How are items packaged?
Every piece is packed with secure, collector-grade materials — protected corners and cushioning built specifically for fragile collectibles — so it arrives pristine.
What condition are items in?
Our collectibles are brand new and in their original packaging unless a listing clearly notes otherwise. Each piece is authenticated and listed exactly as described.
Guarantee & Returns
Our promise if something goes wrong
What if my item arrives damaged?
We stand behind every order. If your piece arrives damaged, contact us within 7 days of delivery with photos at everythingsga@gmail.com and we'll send a full refund or replacement, processed within 3 business days.
What's your return policy?
Given the limited, exclusive nature of stadium giveaways, all sales are final on items delivered in good condition. Our damage guarantee always applies — if it arrives less than perfect, we make it right.
Authenticity
The real thing, exactly as described
Are these authentic?
Yes. Everything we sell is an authentic, officially distributed stadium giveaway, authenticated before it's listed and presented exactly as described — so you always know precisely what you're adding to your collection.
Payment
Accepted methods and checkout security
What payment methods do you accept?
We accept all major cards (Visa, Mastercard, American Express, Discover), plus PayPal, Apple Pay, Google Pay, and Shop Pay.
Is checkout secure?
Yes. Checkout is fully encrypted and processed through Shopify's secure, PCI-compliant payment system. We never see or store your card details.
Still have questions?
Can't find what you're looking for? Our team is happy to help — reach out and we'll reply within one business day.
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